Operators are local people who find out what’s really happening where they live, tell their neighbors, and help their town’s businesses grow. No press badge required.
Neighbors. A former camera guy, a salesman, a nephew, a friend of thirty years.
Operators aren’t hired from outside. They come from the town they cover, and they already know the streets, the businesses and the people.
Operators work through the Community Playbook: 40 topics from recycling and trash to property taxes, flooding, schools and water. For each one they read the budget, go see it, ask the official, file for the records, and publish what’s proven.
Every town gets its own Sunday edition of the Herald, with its own Facebook and Instagram. The Operator is the local voice behind it.
Operators run small groups of residents and students through the same playbook, so the work outlives any one person. Students work at three levels, Foundation, Builder and Master, and the capstone is speaking at public comment with their own data.
Operators call on the businesses in their town and set them up on Glass, our tool that keeps a business’s Facebook and Instagram posting on its own. That’s how the work pays: commission only, half of what each client pays ($30, $60 or $125 a month) for every Glass account you sign that stays active.
How Operators earnIn Deer Park, the first module asked a simple question: does our recycling actually get recycled? The budget had no line for it, there’s no curbside pickup, and the city’s own flyer had placeholder text printed in the middle.
So on October 1, 2026 we filed a public-records request for the contracts, haul tickets and tonnage.
That’s the job: ask, look, request, report.
Don’t see your town? That’s the point. Tell us where you are.
Tell us where you are and what you already do. David reads every one of these himself and will reach out.
